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Events Course
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Journey Mapping

What to do?

  • Create a journey map for your final project using template below
User journey Template | MURAL
Gain a more complete understanding of your user's experience, to identify the user’s pain points and then opportunities for improvements along the journey.
User journey Template | MURAL
https://www.mural.co/templates/user-journey
User journey Template | MURAL
Customer journey map Template | MURAL
Think critically about your users' customer needs, motivations, and obstacles by illustrating a key scenario or process from start to finish.
Customer journey map Template | MURAL
https://www.mural.co/templates/customer-journey-map
Customer journey map Template | MURAL
 
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